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ENGLISH
Troubleshooting If your rice cooker does not function properly or if the cooking quality is insufficient, consult the table below. If you are unable to solve the problem by means of this troubleshooting guide, contact your local Philips dealer or the call the Philips Helpline.You will find its telephone number in the worldwide guarantee leaflet.
Problem The cook light does not go on. Possible cause There is a connection problem. Solution Check if the rice cooker is connected to the mains and if the plug is inserted firmly into the wall socket. Contact your nearest Philips dealer. Contact your nearest Philips dealer.
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The light is defective. The keep-warm light does not go on when the cooking process is finished. The rice is not cooked. The light is defective.
Not enough water has been added. The cooking mode has not been activated. The inner pot is not in good contact with the heating plate. The heating element is damaged.
Add water according to the scale on the inside of the inner pot (see chapter 'Using the appliance'). Push the control lever down to start the cooking process. Make sure that there is no foreign residue on the heating plate or on the magnetic switch. Contact your nearest Philips dealer. Distribute the food evenly and do not steam too much food at one time.
The food has not been steamed There is too much food in the well enough. steam tray.
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